Privacy Policy

This Privacy Policy describes how Lintel (“we”, “our”, or “us”) collects, uses, and shares information about you when you use our renovation planning platform (the “Service”). By using the Service, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We collect information you provide directly to us when you create an account, submit property details, upload floorplans or photos, request renovation options, or contact us for support. This includes your name, email address, property information, and any content you upload.

We also automatically collect certain information about your device and usage of the Service, including IP address, browser type, pages visited, and timestamps.

2. How We Use Information

We use the information we collect to provide, maintain, and improve the Service; to generate AI-powered renovation plans and reports; to process payments; to communicate with you about your account and our services; and to detect, prevent, and address technical or security issues.

3. Sharing of Information

We do not sell your personal information. We share information only with service providers who help us operate the Service (such as hosting, payment processing, and AI model providers), when required by law, or to protect our rights and users.

4. Data Retention

We retain your information for as long as your account is active or as needed to provide the Service. You may request deletion of your account and associated data by contacting us.

5. Cookies

We use cookies and similar technologies to keep you signed in, remember preferences, and understand how the Service is used. You can control cookies through your browser settings.

6. Your Rights

Depending on your location, you may have rights to access, correct, delete, or export your personal information, and to object to certain processing. To exercise these rights, contact us at the address below.

7. Security

We take reasonable measures to protect your information, but no method of transmission or storage is completely secure. You use the Service at your own risk.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page with a new “Last updated” date.

9. Contact Us

If you have questions about this Privacy Policy, contact us at hello@lintelpro.com.